ACE — our 24/7 AI receptionist
ACE: your business phone, answered. Every hour. Every call.
Elbow-deep under a sink?It answers.
No bars at the job site?It answers.
Five callers at once?It answers — all five.
ACE stands for Answers Calls, Every time — our custom in-house AI receptionist, built and managed for your trade, texting you each lead in seconds.
Never miss another call. Ever.
Most missed callers don't leave a voicemail — they dial the next number on the list. That's a job, gone, while you were on a roof or asleep. ACE ends that: first-ring answers, every detail captured, the lead in your hand while the caller is still motivated.
Pick your line of work. Watch it take a call.
Every ACE receptionist we ship is custom-built — your greeting, your questions, your rules. These example calls show the pattern.
Scripted for plumbing: shutoff walk-through · live-water triage · severity.
Kitchen supply line burst — shutoff closed, down to a drip
Flagged: EMERGENCY eased · first-slot callback · recording + transcript saved
Don't see your line of work? If missed calls cost you money, we'll script it for yours — ask.
Your calls forward when you can't answer
Keep your number — nothing changes for your customers. Forward after a few rings, after hours, or full time. You set the rule and can change it any day.
It answers instantly, any hour
A natural voice picks up on the first ring — 2 p.m. or 2 a.m., one call or five at once. No hold music, no "press 1."
It asks the right questions
Name, callback number, address, what happened, how urgent. Tuned to your trade, so a burst pipe gets treated like a burst pipe and a booking gets treated like a booking.
The lead is in your texts in seconds
A clean summary hits your phone the moment the call ends, with the full recording and transcript saved. Emergencies come flagged so you can triage from the driveway.
Answers around the clock
Nights, weekends, holidays — same voice, same questions, 365 days a year.
Multiple calls at the same time
Storm days stack callers. ACE takes them simultaneously — nobody hears a busy signal.
Every call recorded + transcribed
Kept on file — receipts for every job, and the end of he-said-she-said.
Junk calls filtered, politely
Robocallers and spam get a courteous goodbye before they cost you a morning.
Never dead air
If anything on our side ever fails, callers roll to voicemail — transcribed and texted to you like any lead.
Your number stays yours
Simple forwarding rules you can flip any day: busy-only, after-hours, or always.
It answers like your business.
Your company name, your tone, your hours. Callers hear the front desk you'd hire — not a generic bot reading a script.
It asks exactly what your jobs need.
We sit down with you and script the questions that matter in your trade — shutoff valves for plumbers, at-risk occupants for HVAC, claim numbers for restoration. No clutter, nothing missed.
It runs your playbook.
What counts as an emergency, who gets flagged, what gets filtered, when to text versus wake you up — you decide once, and it holds the line every night after.
The honest comparison
Where do your after-hours calls go today?
Shop around and you'll find everything from $29 apps to $600-a-month answering services. Here's the whole market in one look — and where ACE sits.
$29–$79 — DIY AI appsyou do all the work
$245–$600 — human servicesgeneric scripts, relayed messages
| The question | Voicemail | DIY AI app | Human answering service | ACEour in-house AI |
|---|---|---|---|---|
| Does a 2 a.m. call get answered? | Only if they leave a message — most hang up | Yes | Yes, after hold time | First ring, every time |
| Who builds and tunes it? | Nobody | You do — scripts, settings, testing | Their staff, off a generic script | We do — with you, for your trade |
| Does it know your trade? | No | Only what your website says — then it guesses | Whatever's in the account notes | Scripted for your exact jobs |
| A burst pipe at 2 a.m.? | A voicemail nobody hears until morning | Takes a message | Relays a message | Walks the caller to the shutoff, flags EMERGENCY, texts you |
| Booking, transfers, texting the caller? | — | Often locked behind higher tiers | Depends on the plan | Included on every plan |
| Need the script changed? | — | You log in and figure it out | Support request, days later | Text us. Done. |
DIY-app pricing, feature tiers, and overage policies vary by vendor and change often — check any vendor's current pricing page. Answering-service range is typical published pricing for 24/7 human services.
Straight answer
What about the $49 AI apps?
Search "AI receptionist" and you'll find apps from $29 to $79 a month. Fair question: why is ACE $149?
Because those are software. ACE is a service.
Your work with a $49 app
- Write your own scripts and greetings
- Build and test every call flow yourself
- Set up the phone forwarding, hours, and rules
- Teach it your services, prices, and coverage area — it only knows your website
- Read transcripts at night to catch what it got wrong
- Log in and fix it yourself when it does
- Figure out which tier unlocks booking, transfers, caller texting
- Watch the bill for overage charges
Your work with ACE
- Tell us how your jobs run. Once.
- We build it, script it, test it, and keep tuning it
- You take the leads. That's the whole job.
We handle all the technical work — the scripts, the phone setup, the testing, the tuning, the fixes. Booking, transfers, texting, and recordings on from day one, at one flat rate.
The difference is about a hundred bucks a month — one saved after-hours job covers it many times over. And you saw in the demo what "saved" looks like: not a message taken, a shutoff valve closed.
Pricing
Simple pricing. One saved job covers it.
ACE plans run $149 to $249.99 a month, sized to your call volume. Flat rate, no per-minute games, no contracts.
- 24/7 answering — nights, weekends, holidays
- Custom scripting for your business and trade
- Every call recorded, transcribed, kept on file
- Lead summaries texted to you in seconds
- Script changes anytime — just ask
- Month to month. Cancel anytime.
Why not $49? Because ACE isn't an app you configure — it's a receptionist we build, script, and manage for you. Everything above is included on every plan. No tiers to unlock, no per-minute games, no overage surprises.
Hear it answer your calls for a week. Free.
We forward your line for seven days. You read every transcript and listen to every recording. If it didn't earn its keep, walk away — no card, no contract. Want to talk to it first? Ask for a live demo call.
For scale: one saved emergency job usually pays for months of it — and it's less than the morning coffee run for your very own personalized assistant.
Start your free weekStraight answers
ACE questions we get.
What does ACE stand for?
Answers Calls, Every time — and it's the ace up your sleeve. Day, night, weekends, holidays: while you're on a ladder, under a sink, or somewhere with no cell service, ACE picks up on the first ring, handles several callers at the same time, and texts you every lead in seconds. Under the name, it's a 24/7 AI receptionist, custom-built for your business.
There are AI receptionists for $29–$79 a month. Why is ACE more?
Those are do-it-yourself apps: you get a dashboard, you write the scripts, and most of them learn your business by reading your website — then guess when a caller asks something the site doesn't cover. ACE is done-for-you. We script it with you for your trade, we tune it whenever you ask, and booking, transfers, recordings, and texted leads are included on every plan at one flat rate. You're not paying more for the same thing — you're paying for the version where somebody else does the work and stands behind it.
Couldn't I just set one of those apps up myself?
You could — the same way you could build your own website. Some owners enjoy that. Most would rather be on the job. With ACE, we build it, watch it, and fix it, and the only thing you handle is the lead that lands in your texts.
Do I keep my own phone number?
Yes. Nothing about your number changes. You set your phone to forward to ACE when you're busy, after hours, or always — and you can turn it off any time.
What does it sound like?
A calm, natural voice — not a phone tree, no "press 1." Callers talk to it like a person and it answers like one. Want proof before anything else? Ask for a live demo call and talk to it yourself.
Is it a script, or can it actually talk?
It talks. It listens, answers questions, adapts when a caller changes direction mid-sentence, and walks people through urgent situations step by step. Every ACE receptionist is custom-scripted for its business, so it asks exactly the questions your jobs need. It's honest, too — ask if it's a computer and it says yes, then keeps helping.
What happens if it can't handle a call?
Callers never hit dead air. If anything on our side ever fails, the call rolls to a voicemail line, the message is transcribed, and it's texted to you the same way a live call would be.
How fast do I see a lead?
Seconds after the call ends: a text with the caller's name, number, and what they need — with the full recording and transcript saved.
What does it cost?
$149 to $249.99 a month depending on call volume — the starter plan works out to about $4.99 a day — after a free trial week. Flat monthly rate, no contract, cancel anytime.
Get started
Tell us what you need.
A website built fast, ACE on your line, leads in your market — or all three. We reply the same day. And if you want to hear ACE before anything else, ask for a demo call and you can talk to it yourself.