Business automation
Busywork, meet the task manager.
We wire the repetitive parts of your business to run on their own: the missed call gets an instant text back, the finished job asks for its review, tomorrow's appointment confirms itself, and the quote that went quiet gets a polite nudge. Built around how your shop already works — then watched by us.
We find the loops. We wire them. You watch them run.
Every small business runs on loops: answer, remind, follow up, ask, invoice, repeat. Each loop is small. Together they eat your evenings. Here's how we take them over:
We map your week
A short call about how work actually moves through your shop — where the phone rings, where the sticky notes pile up, what gets forgotten when it's busy. The repeated stuff becomes the shortlist.
We build around your tools
The automations wrap around the way you already work — your phone, your calendar, your invoicing. Nothing to learn, nothing to migrate, no new software to babysit.
You approve every word
Every message is written with you, in your voice, and you sign off before anything goes near a customer. Want a human check on every send at first? That's how we start.
Flat monthly, tuned as you go
One flat number covers the running, the watching, and the tweaks. Something changes in the business? Email us and we retune it — that's the service.
Opening time. The overnight leads answered, the reminders sent, the follow-ups queued — before the lights come on.
What it handles
The work you repeat every week — done the moment it comes up.
If it happens the same way twice a week, it can probably run itself. These are the loops we wire up most:
Missed calls text back — instantly
Can't pick up? The caller gets a text in seconds — "Sorry we missed you, what do you need?" — and their answer lands in your phone, logged and waiting.
Reviews get asked for — every time
The job wraps, and the customer gets a friendly text asking how it went, with your review link right there. You never have to remember to ask again.
Appointments confirm themselves
Booking, reminder, confirmation, reschedule link — scheduled and sent on their own, so tomorrow's schedule doesn't depend on tonight's memory.
Quotes get followed up
The estimate you sent Tuesday gets a polite nudge Friday — and again next week — until the customer answers, one way or the other.
New leads get an instant reply
A form comes in at 9 p.m., the sender hears back at 9:01 — details collected, questions answered, everything logged for you by morning.
Invoices nudge themselves
Sent, reminded, reminded again — politely, on a schedule you set, without you playing bill collector on your own Friday night.
The AI layer
Want AI on it? We build that too.
Some chores need more than a timer and a template — they need something that can read, write, and sort. Where AI earns its place, we build it in:
- Replies, drafted: routine emails and messages answered in your voice — you read, you tap send
- Calls, summarized: recordings turned into clean job notes, filed to the right customer
- Paperwork, typed: estimates, intake forms, and receipts read and entered into your system
- Questions, answered: a website assistant that answers from your business's information — hours, services, service area
ACE, our AI receptionist, is this same idea on your phone line — and it plugs straight into everything above.
Straight answers
Automation questions we get.
What does it cost?
A flat quote, up front, before we build anything. Setup is priced to the job — one automation is a small number, a fully wired shop is a bigger one — then a flat monthly covers the running, the watching, and the tuning. No hourly meters, no surprise line items.
What can you actually automate?
If it happens the same way twice a week, it's probably wireable: missed-call text-backs, review requests, reminders, quote follow-ups, invoice nudges, intake forms, scheduling, and the hand-offs between tools you already use. Bring us the chore — we'll tell you straight whether it's automatable and what it would take.
Do I have to switch software?
Usually no. We build around your existing phone, calendar, invoicing, and job tools, and we bring anything that's missing. If something you use can't be wired to, we say so before you've spent a dollar.
Is AI texting my customers without me knowing?
No. Every message template is written with you and approved by you, in your voice. Where AI drafts something, you decide whether it sends on its own or waits for your tap. Logs are kept, so you can always see exactly what went out, and to whom.
Can I start small?
That's the recommended way: pick the one chore you hate most, automate it, live with it for a month. Add the next one when the first has earned it.
What happens when something breaks?
Monitoring is part of the monthly — if a message fails or a connection drops, we get alerted and fix it. You shouldn't have to be the one who notices.
Get started
Tell us what you need.
A website built fast, ACE on your line, leads in your market — or all three. We reply the same day. And if you want to hear ACE before anything else, ask for a demo call and you can talk to it yourself.